Manager and Supporter training LMW

Working with People (LMW)

Learning Methods:

Finding, Appointing and Welcoming Volunteers Independent Learning

Keeping, Developing and Managing Volunteers Independent Learning

Safeguarding for Managers and Supporters Independent Learning

Dealing with Difficult Situations Independent Learning

Skills of Management Course

Achieving Growth Course

Meeting the Challenges Course

Topics Covered:

Your preferred leadership style and how this impacts on how you work with others.

Adapting your leadership style as appropriate to different situations in Scouting.

Effective and appropriate communication techniques to meet the needs of the intended audience.

Building and maintaining collaborative relationships with other relevant organisations that can support local Scouting.

Effectively delegating tasks to someone for a successful outcome.

Succession planning.

Adult recruitment strategies and practice.

Dealing with conflict.

Safeguarding practices and procedures for your role

Development planning to achieve growth and the process of creating one

The parts quality management and benchmarking play when planning for quality growth.

Effectively managing projects and the implementation of plans in Scouting.

Below explains what the learner is required to do to satisfy the criteria for the LMW section. Remember all your life skills and experience can be taken into when meeting with your Training Adviser.

To validate this module learners will need to complete the following:	Evidence may include one or more of the following:	Requires Revalidation	Relevant Role
Identify which useful individuals and organisations, external to Scouting, you should build and maintain relationships with and explain why this is important.	A discussion with your Training Adviser List of individuals and organisations and how they will benefit Scouting	Yes	All
Outline the factors that contribute to building an effective team. If you lead a team give examples of when you have: Led by example to promote a cooperative culture of working Supported the development of the team as a whole Recognised different personality types and encouraged positive working relationships	Discussion with your Training Adviser Witness statement from your Line Manager Written details of how you have developed your team Written details of the personality types within your team and how you have developed positive working relationships.	No	All
Outline your preferred style of leadership. Describe other styles of leadership and how you might use them in different situations in Scouting	Discussion with your Training Adviser Copy of a leadership styles questionnaire results	No	All
Outline the principles of active listening and give an example of where you have used active listening to improve a situation.	Discussion with your Training Adviser Written details of where you have used active listening to improve a situation	No	All
Describe how you would reduce the likelihood of conflict happening and give an example, without breaking confidence, of a time where you have managed conflict, detailing what went well and what, if anything, you would do differently	Discussion with your Training Adviser Written details of a time where you managed conflict. Witness statement from others involved in a conflict situation that you managed.	No	All
Give an example where you have acknowledged good work carried out in local Scouting and list the opportunities available to reward adults in Scouting	Discussion with your Training Adviser. Photographs, video or written details from a time you acknowledged good service. Written details of the opportunities available to reward adults in Scouting.	No	All
In addition, where relevant to your role, you will also need to complete the following:
Describe how you would, or provide an example of how you have, recruited adults into new Scouting roles.	Discussion with your Training Adviser. Written details of the recruitment process you followed along with the outcome.	Yes	Managers Supporters (if relevant)
Explain the Adult Training Scheme and your role in supporting those you manage through the scheme.	Discussion with your Training Adviser	Yes	Managers
Provide an example of how you have delegated a task to someone; include what happened and what was the outcome	Discussion with your Training Adviser Written details of the task, what happened and what was the outcome.	Yes	Managers Supporters (if relevant)
State the importance of succession planning and produce a succession plan for all roles you manage, including recruitment to any vacancies.	Discussion with your Training Adviser Copy of your succession plan Copy of your recruitment plan	Yes	Managers
Describe how you have helped an adult in Scouting develop. Include details on how you: Identified a development need or interest Provided coaching, mentoring and support to encourage development Identified and/or facilitated suitable opportunities to develop	Discussion with your Training Adviser Written details of how you helped an adult in Scouting to develop Witness statement from a volunteer in Scouting you have helped to develop	Yes	Managers Supporters (if relevant)
Explain how to run effective team meetings	Discussion with your Training Adviser Copy of agenda and minutes. Witness statement from someone at the meeting.	Yes	Managers Supporters (if relevant)
Explain your role as a trustee and provide an example of how you participate fully in the local Executive Committee.	Discussion with your Training Adviser Copy of minutes of meeting showing participation	Yes	Trustee
Describe The Scouts’ dispute, suspension and complaints procedures in particular as it relates to your role	Discussion with your Training Adviser Written details of your role and responsibility in relation to disputes, suspensions and complaints	Yes	Managers Supporters (if relevant)
Explain The Scouts’ safeguarding procedures as related to your role. Include details of: Your role Confidentiality Escalation procedures Support to adults and young people involved and/or affected	Discussion with your Training Adviser Written details of your role and responsibility in relation to safeguarding	Yes	Managers Supporters (if relevant)
Provide an example of an effective review you have carried out and detail the reasons for the outcome decision. Describe situations where it would be appropriate to re-assign or retire people from roles	Discussion with your Training Adviser Copy of the review documentation Witness statement from the adult being reviewed	Yes	Managers
Explain the benefits of the effective induction of adults, for both the individual and your team, and: Outline how you have taken an adult through the process of induction or explain the process you would follow if necessary Provide an example of a personalised role description that you have created	Discussion with your Training Adviser Copy of the induction pack you have developed Witness statement from an adult who you have inducted Copy of a personalised role description you have developed	Yes	Managers

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Manager and Supporter training LMW

Working with People (LMW)

HM King Charles III has been confirmed as our new Patron, a great honour for UK Scouts.